The sad thing is that this is already 10 minutes into the conversation according to the caller:
This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").Comcast has since apologized and said they were "very embarrassed" by the situation.
The King of Late Night is downsizing his show, but unlike a certain red-haired former host, it has nothing to do with ratings. Despite the prime time and late night turmoil NBC has experienced over the past few years, The Tonight Show is still the top-rated late night gabfest, yet NBC insiders tipped off Deadline Hollywood to massive cuts at the network's flagship program.
The downsizing includes dumping as many as 25 staffers and putting a sizable dent in host Jay Leno's $27 million to $30 million salary. Leno reportedly took a bigger cut than parent company Comcast initially requested, in order to retain some staff positions. Even Conan could muster up a golf clap for such a move. On second thought...nah.