The sad thing is that this is already 10 minutes into the conversation according to the caller:
This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").Comcast has since apologized and said they were "very embarrassed" by the situation.
This is why we can't have nice things: At 9 p.m. on Tuesday, June 5, 47-year-old Everett Robert Lages was denied entry to the Emerald City strip club in Murdock, FL, after he attempted to bring a kitten with him into the club.
Drunk and devastated, Lages sat down outside the business, kitten in hand, and repeatedly called 911 on his cell phone, complaining that the club owner had committed a crime.
Lages was arrested and charged with misuse of the 911 system, disorderly intoxication, trespassing after warning, and resisting arrest without violence. Kitten is safe and sound.