customer service

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Man's Effective and Idiotic Loophole Enrages Burger Guy

In this world of strict corporate policy, we sometimes find ourselves in absurd situations asking "the pickles are right there, the onions are right there, why can't I have one with pickles and onions" only to be met with a stone-faced representative saying "I'm sorry but that's impossible and I will be fired If I do that." Of course no one wants to be a Karen customer,  so we are left to use our brains to develop really stupid loopholes.

man combines burgers against wishes of burger guy, enraging him
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Woman Calls Out Café Owners For Shady Practices

There's nothing that quite grinds one's gears like reading about a maniacal business manager who misplaced their moral compass and decided that they'd try to take advantage of hard working employees that don't know any better. It's some of the scummiest behavior that human beings can end up subjecting other people to, especially in the service industry. The woman in this AITA story asked folks whether or not she was in the wrong for alerting her old coworkers to why she quit the gig. People seem to be in agreement that what she did was nothing but righteous. 

A woman calls out some café owners for shady business practices.
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Karen Goes Through Angry Mental Gymnastics Over Parking Space

The parking lot can bring out the very worst in someone. People can get all kinds of nasty, territorial, and straight up entitled over a parking space. In this case, we have an angry Karen who went out of her way to hassle an employee who was just trying to start up their work day, over a parking space that was rightfully their space to begin with. With that being said, picturing the look of pure and unadulterated rage on Karen's face when the manager closed the door when she was in the middle of her temper tantrum is enough to make one's heart glow with satisfaction. 

Karen goes through a series of angry mental gymnastics over a parking space.
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Karen Says She Knows CEO, Tech Support Calls Her Bluff

Karen thought she could get through on a lie, but had another thing coming when tech support got wise to her BS. For a more direct approach, here's a boss who used an eye gag to remove some problem customers. And sometimes, fellow customers join in, like this customer who weaponized the tip jar to defeat a Karen.

Story of Karen Customer who claims to know CEO, tech support calls her bluff
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Rude Customer Doesn't Realize He's Returning Collector's Item

Even after having the distinction explained to him, this dude just wasn't having it. It's one of those rare times when "the customer's always right" doesn't exactly benefit the customer. But he got what he wanted, so that's fine. It's like the time this customer ordered exactly a pound of wings and got less wings.

rude customer returns collectors item and watches someone else buy it | r/MaliciousCompliance Posted by u/SalvaPot 18 hours ago G 6 2 18 20 3 20 11 want money back on this item is selling 10 times are paying and demand now? Sounds good. oC L run an anime/geek store and are really lenient with pre-orders used not require deposit make an order, and case needed more time pick-up an item, all had do ask could also hold items as long as needed our storage if wanted gather lot items so could save on
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Boss Uses Eye Gag to Remove Problem Customers

Gotta love a manager with a sense of humor to match their intolerance for idiotic customers. Employees have dealt with some ridiculous customer demands, having to debase themselves for the flawed and almighty " customer is always right" mentality. Here's another one where a customer weaponized a tip jar to defeat a Karen.

funny boss pops out glass eye to deal with annoying customer | Posted by u/Winiri 10 hours ago 2 O 6 20 3 20 9 E 12 My Boss Scared Off Rude Customers by Literally Taking Closer Look oc M used work at store, run by woman named Irene. She would buy vintage and high end items, repair them, and then sell them store didn't have multiple sizes things and only bulk items bought were little trinkets and soaps, sometimes jewelry.
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Anyone who has ever worked a customer service gig has likely encountered that one customer who just refuses to be a reasonable human being. When you encounter such an emboldened individual it's really up to you to give them the reality check they're not asking for, for free. This crew certainly delivered. 

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Karen Demands Stranger Work Shift For Store They Don't Work At

Nothing quite like getting a call from an angry Karen who you've never crossed paths with, who proceeds to bombard you with a request to turn up to work a shift for a store that you simply don't work for. Seriously, Karen. Pull it together and leave the good people of this world that are just going about their daily business alone. For another solid tale of a Karen misunderstanding check out this story about a Karen assuming that a customer worked at the liquor store she was at. Absolutely absurd and discouragingly clueless. 

Karen demands that a perfect stranger work a shift for a store they don't work for. | r/IDontWorkHereLady u/SirXanthor 5h Join 3 Karen demands work shift store don't work XL Few weeks ago woken by phone call at about 5:13am by some snotty woman demanding work weekend don't even work them or retail matter. This is all went down:
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Customer Reports Ordering Issue On Restaurant's Site, Site Comes Undone

Man, to have been the tech support involved with this conundrum. What started as an innocent enough update from the customer about the online ordering system not working, ended up evolving into a full on mess. Technology can be wildly frustrating like that. One little piece being moved around can bring the whole dang tower toppling down. 

Check out some more tech support drama with this belligerent customer who wouldn't cooperate with tech support.

Customer reports an issue on a restaurant's site, and then the site proceeds to fall apart | r/tifu u/rembeck2 14h Join 35 2 24 O 28 3 25 25 1 1 TIFU by trying help small restaurant's Thanksgiving Dinner takeout website, but wound up making things way worse L My girlfriend and both tested positive COVID, so going either our parents' homes Thanksgiving dinner is out question. Neither us did any grocery shopping, so were trying last-minute find restaurant area offers Thanksgiving delivery dinners
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Karen Thinks Employee Is Line Cutter, Gets Humbled

The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.

Karen thinks employee is a line cutter and looks dumb | r/IDontWorkHereLady Posted by u/LKJNAElhjberg 32 3 3 16 hours ago 3 Let's shake things up WORK* here, Lady XL out work because Covid, so occasionally drive my husband and work, cause he has long commute and at least once awhile can do driving him. Now, he works at Warehouse-Type Shopping Center. Between 9-10am, M-F, they have Senior Shopping. His shift started at 9:45 had some shopping do, so walked together went grab cart and go back line
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Male Karen Doesn't Believe Tattoo Shop Owner, Gets Reckoning

The guy basically forced himself into the building and demanded a tattoo, even when he was told it couldn't be done. And to top it all off, this male Karen honestly didn't believe that the owner of a tattoo place might have a tattoo on his head. For a Karen at odds with another business owner, here's a lying Karen getting decimated by an owner's response. For some tattoo tales, here are some stories of tattoo choices that had people asking questions.

male karen wants tatttoo and is rude | premises last night make booking my partner and myself be tattooed were told NOT POSSIBLE and would not be booked our CHOSEN DATE Tuesday first December. My partner and have been thinking about this tattoo OVER YEAR young man at door terribly curt with us asked speak manager, he told us he OWNER find this very hard believe, as he had large tattoo on side his head would appreciate reply MANAGER ONLY and if this is not my satisfaction will be taking things
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Complaints That Made Customer Service Workers Snap

It's as if some people are truly born into this world with no shame. Take the guy who continually pestered the waitress about having an under-poured beer, was proven wrong, and then still had the shameless audacity to demand a refund from there. It takes a certain kind of nasty person to go out of their way to make someone working customer service detest their job more than they already (likely) do. 

Customer service workers describe the complaints that made them snap | flippy floppy @annikarainbow 00 Replying Keally22 Lmao red robin is worst. One time had woman complain her salad cold also had one customer tell they were "allergic ice brought them iced water and then they dumped water on floor
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The Weirdest Things Drive-Thru Employees Saw

Cars are a strange semi-private space, and they give people an extra sense of security to be weird. That makes it harder to work a drive-thru job where you spend all day leering into people's cars. Some customers are even looking to freak employees out, which has gotta make work a little rough. For more customer service stuff, here are weird things Walmart employees witnessed and some totally mindless things said by credit card customers.

strange customers seen by drive-thru employees | MomoPeachBear 15.1k points 14 hours ago 3 Only worked drive-through year but weirdest thing saw an alpaca minivan. They asked at window if they could order some apple slices alpaca just gave them two packs on house.
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Weirdest Things Walmart Employees Witnessed

If there's one thing that seems glaringly obvious in these stories of weird days on the job for Walmart employees, it's that there's pretty much never a normal day on the job when you're working at Walmart. Also, people really need to stop using Walmart aisles as their own personal bathrooms. 

Walmart employees describe the strangest things they've witnessed while on the job | gigashadow89 6y My favorite guy who came and said lost remote so need new tv asked him if tv broken wasn't, he just lost remote and didn't want bother finding so he wanted new tv showed him our selection universal remotes he responded with "but then l'd have program new tv comes with preprogrammed remote So sold guy 50 inch tv.
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Customer Called Out for Making Store His Personal Gem Show

It's no secret that online review sections have become a battleground of sorts between entitled customers and concerned owners with a whole lot of time on their hands. What gets sweet is when a lying customer gets taken to the cleaners, like this lying Karen who got decimated by this owner's response. For more retail stuff, here are dumb complaints employees had to deal with.

Owner responds to bad customer review who brought rocks to verify | Robert Hamilton have been store many times and spent respectable amount money came one day with some stones and crystals ask they were (some which purchased there owner came out side-room and basically lost her mind refusing even look at had. She would not even let explain some my collection purchased there WILL NEVER SET FOOT STORE AGAIN WILL WITHER GO OTHER STORES LOCAL AREA OR DRIVE SOUTHERN
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Hotel Guest Refuses To Be Reasonable, Gets Kicked Out

Gotta love it when the customer gets rightfully fired. This particular hotel guest refused to be reasonable at all when it came to their checkout time. Even after the pregnant, exhausted concierge met them in the middle, they still proceeded to repeatedly complain and harass them. So, the concierge decided it was time for them to leave. Seems like the very fair and right move to make. 

A hotel guest refuses to be reasonable with the checkout time, and eventually gets kicked out | r/TalesFromTheFrontDesk u/PoisonRainbows 2y Join 1 Can get 4pm checkout says booking.com dude paying $69 on sold out, hectic weekend. Long Booking.com guest (BG) calls down at 8am and says requested late checkout and wanted make sure went through" Weird, because 1) there's nothing noted on reservation, 2 were sold out and not offering late checkouts, and 3) they were paying $69 their room sorry but
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