customer service

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Anyone who has ever worked a customer service gig has likely encountered that one customer who just refuses to be a reasonable human being. When you encounter such an emboldened individual it's really up to you to give them the reality check they're not asking for, for free. This crew certainly delivered. 

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Karen Demands Stranger Work Shift For Store They Don't Work At

Nothing quite like getting a call from an angry Karen who you've never crossed paths with, who proceeds to bombard you with a request to turn up to work a shift for a store that you simply don't work for. Seriously, Karen. Pull it together and leave the good people of this world that are just going about their daily business alone. For another solid tale of a Karen misunderstanding check out this story about a Karen assuming that a customer worked at the liquor store she was at. Absolutely absurd and discouragingly clueless. 

Karen demands that a perfect stranger work a shift for a store they don't work for. | r/IDontWorkHereLady u/SirXanthor 5h Join 3 Karen demands work shift store don't work XL Few weeks ago woken by phone call at about 5:13am by some snotty woman demanding work weekend don't even work them or retail matter. This is all went down:
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Customer Reports Ordering Issue On Restaurant's Site, Site Comes Undone

Man, to have been the tech support involved with this conundrum. What started as an innocent enough update from the customer about the online ordering system not working, ended up evolving into a full on mess. Technology can be wildly frustrating like that. One little piece being moved around can bring the whole dang tower toppling down. 

Check out some more tech support drama with this belligerent customer who wouldn't cooperate with tech support.

Customer reports an issue on a restaurant's site, and then the site proceeds to fall apart | r/tifu u/rembeck2 14h Join 35 2 24 O 28 3 25 25 1 1 TIFU by trying help small restaurant's Thanksgiving Dinner takeout website, but wound up making things way worse L My girlfriend and both tested positive COVID, so going either our parents' homes Thanksgiving dinner is out question. Neither us did any grocery shopping, so were trying last-minute find restaurant area offers Thanksgiving delivery dinners
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Karen Thinks Employee Is Line Cutter, Gets Humbled

The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.

Karen thinks employee is a line cutter and looks dumb | r/IDontWorkHereLady Posted by u/LKJNAElhjberg 32 3 3 16 hours ago 3 Let's shake things up WORK* here, Lady XL out work because Covid, so occasionally drive my husband and work, cause he has long commute and at least once awhile can do driving him. Now, he works at Warehouse-Type Shopping Center. Between 9-10am, M-F, they have Senior Shopping. His shift started at 9:45 had some shopping do, so walked together went grab cart and go back line
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Male Karen Doesn't Believe Tattoo Shop Owner, Gets Reckoning

The guy basically forced himself into the building and demanded a tattoo, even when he was told it couldn't be done. And to top it all off, this male Karen honestly didn't believe that the owner of a tattoo place might have a tattoo on his head. For a Karen at odds with another business owner, here's a lying Karen getting decimated by an owner's response. For some tattoo tales, here are some stories of tattoo choices that had people asking questions.

male karen wants tatttoo and is rude | premises last night make booking my partner and myself be tattooed were told NOT POSSIBLE and would not be booked our CHOSEN DATE Tuesday first December. My partner and have been thinking about this tattoo OVER YEAR young man at door terribly curt with us asked speak manager, he told us he OWNER find this very hard believe, as he had large tattoo on side his head would appreciate reply MANAGER ONLY and if this is not my satisfaction will be taking things
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Complaints That Made Customer Service Workers Snap

It's as if some people are truly born into this world with no shame. Take the guy who continually pestered the waitress about having an under-poured beer, was proven wrong, and then still had the shameless audacity to demand a refund from there. It takes a certain kind of nasty person to go out of their way to make someone working customer service detest their job more than they already (likely) do. 

Customer service workers describe the complaints that made them snap | flippy floppy @annikarainbow 00 Replying Keally22 Lmao red robin is worst. One time had woman complain her salad cold also had one customer tell they were "allergic ice brought them iced water and then they dumped water on floor
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The Weirdest Things Drive-Thru Employees Saw

Cars are a strange semi-private space, and they give people an extra sense of security to be weird. That makes it harder to work a drive-thru job where you spend all day leering into people's cars. Some customers are even looking to freak employees out, which has gotta make work a little rough. For more customer service stuff, here are weird things Walmart employees witnessed and some totally mindless things said by credit card customers.

strange customers seen by drive-thru employees | MomoPeachBear 15.1k points 14 hours ago 3 Only worked drive-through year but weirdest thing saw an alpaca minivan. They asked at window if they could order some apple slices alpaca just gave them two packs on house.
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Weirdest Things Walmart Employees Witnessed

If there's one thing that seems glaringly obvious in these stories of weird days on the job for Walmart employees, it's that there's pretty much never a normal day on the job when you're working at Walmart. Also, people really need to stop using Walmart aisles as their own personal bathrooms. 

Walmart employees describe the strangest things they've witnessed while on the job | gigashadow89 6y My favorite guy who came and said lost remote so need new tv asked him if tv broken wasn't, he just lost remote and didn't want bother finding so he wanted new tv showed him our selection universal remotes he responded with "but then l'd have program new tv comes with preprogrammed remote So sold guy 50 inch tv.
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Customer Called Out for Making Store His Personal Gem Show

It's no secret that online review sections have become a battleground of sorts between entitled customers and concerned owners with a whole lot of time on their hands. What gets sweet is when a lying customer gets taken to the cleaners, like this lying Karen who got decimated by this owner's response. For more retail stuff, here are dumb complaints employees had to deal with.

Owner responds to bad customer review who brought rocks to verify | Robert Hamilton have been store many times and spent respectable amount money came one day with some stones and crystals ask they were (some which purchased there owner came out side-room and basically lost her mind refusing even look at had. She would not even let explain some my collection purchased there WILL NEVER SET FOOT STORE AGAIN WILL WITHER GO OTHER STORES LOCAL AREA OR DRIVE SOUTHERN
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How on earth did it never occur to this customer to try out her turn signal without that little contraption dangling off of it? Some people are too ready to throw money at something they see as a problem, that could ultimately be solved with a little common sense. 

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Hotel Guest Refuses To Be Reasonable, Gets Kicked Out

Gotta love it when the customer gets rightfully fired. This particular hotel guest refused to be reasonable at all when it came to their checkout time. Even after the pregnant, exhausted concierge met them in the middle, they still proceeded to repeatedly complain and harass them. So, the concierge decided it was time for them to leave. Seems like the very fair and right move to make. 

A hotel guest refuses to be reasonable with the checkout time, and eventually gets kicked out | r/TalesFromTheFrontDesk u/PoisonRainbows 2y Join 1 Can get 4pm checkout says booking.com dude paying $69 on sold out, hectic weekend. Long Booking.com guest (BG) calls down at 8am and says requested late checkout and wanted make sure went through" Weird, because 1) there's nothing noted on reservation, 2 were sold out and not offering late checkouts, and 3) they were paying $69 their room sorry but
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Power Tripping Assistant Manager Gets Put In Check

It's people like Fran that give the assistant managers of the world a bad rap. In this case, we see Fran express no level of sympathy and understanding for her absolutely exhausted employee who was fresh off an overnight shift. But alas, as will happen, the employee hit their breaking point, and decided to put into play some delightful malicious compliance. Fortunately, that malicious compliance ends up serving as the catalyst for getting Fran out of the business. 

Check out some more juicy malicious compliance content with this lying Karen who used her old employer as a reference, and then it backfired terribly.

A power tripping assistant manager gets put in her place | r/MaliciousCompliance Join u/fredzred 176d 1 "Clean store TOP BOTTOM. Don't leave until do yes boss L This happened worked retail around 2005 15 working at very small grocery store and although small store were always busy, as near popular beach and along highway rest area night before, l'd worked 12am until 6am packing shelves (there huge delivery coming had be stocked next day offered double time pay shift so jumped at chance work
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Karen Threatens Employee With Write-Up, Gets Lesson In Management

Sometimes the manager needs to receive a harsh lesson on proper management. In this case, Karen was way out of line when it came to the reasoning behind writing an employee up. Literally, the employee did exactly what any helpful human being would do when faced with a scenario where the office runs out of paper--they got more paper! But no, Karen insisted on staging a whole meltdown. Fortunately, someone else was around and ready to give Karen the management education she sorely needed. 

Karen threatens an employee with a write-up, and proceed to get a lesson in management | r/TalesFromTheFrontDesk u/Ancient_Ice 1y Join Front Desk Manager Threatens with write-up, and she gets lesson management. Long Backstory working as night auditor at front desk, now those don't know night auditor is like an accounting job balance all paperwork before accounting gets balance every department Restaurant, Bar, Dance Club, conference center, etc. So, our job critical be done correctly every night
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Employees Get Bamboozled by Chicken Lady

It's no question that employees are wary of customers. Most customers are fine, but the few who love to put retail workers in precarious positions are the kind of folks who will never be forgotten. For one that ended with more justice, here's a lying Karen that got decimated by the owner's response.

Customer returns tons of chicken, makes money off employees | O r/TalesFromRetail Posted by u/ShenaniganXD 6 days ago 3 Lady returns 150pcs fried chicken Medium So few years back worked large retail/grocery company. And like most grocery stores have deli section working returns desk, which still fairly new at, and customer rolls up with cart had two cardboard boxes full half eaten fried chicken don't think ever seen much fried chicken before.
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Karen Racks Up $16K Phone Bill, Rejects Help From Call Center

All we're missing in this story about a Karen racking up a disgusting $16K cell phone bill while on vacation in some remote island, is a picture of what Karen's face looked like when she learned she was only being given $25 in credit toward the bill. Mind you, this is $25 in credit compared to the thousands ($14K) she was previously offered by a tremendously helpful call center employee. But no, Karen got unbelievably greedy (if not fraudulent), and rejected the kindness being shown to her. Suffice to say, she certainly paid the price. 

Karen racks up a $16K cell phone bill, rejects help from call center, and ends up learning lesson | r/talesfromcallcenters u/DBMaxx $14000 credit off bill? Not enough this Karen L Hey guys lurked here little while now, and figured l'd share story my my call centre days guys might appreciate full interaction call around 45 minutes, with lot talking circles as Karens tend do, so l'm going try my best condense down interesting parts
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Customer Realizes They Were Scammed 6 Years Later

Computer trouble is a mystery to a lot of people, so it makes sense that it'd be easy to miss something. It's strange to look back and realize something you didn't know was going wrong, like these things people later discovered were illegal. For some funny scammer revenge, here's a scammer who got trolled with made up neighbor drama.

customer realizes they've been scammed 6 years later | u/kingsooraj 7 hours ago TIFU by realising got scammed 6 years ago M So this happened 6 years ago. My laptop with 8 GB RAM stopped working so showed repair guy. He took laptop, repaired and returned after 2 days laptop started working again and really happy. However speed felt slower than before. Previously could open multiple chrom tabs and still be able play games while they were open but now would drop lot frames and my laptop would start
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